This policy applies to purchases made from shongcycle.com, operated by SHONG CYCLE SDN. BHD. (202601032082 (1694177-A)). You may contact us at shongcycle@outlook.com. Our business address is 8, JALAN SUTERA MERAH 3, TAMAN SUTERA, 81200 JOHOR BAHRU, JOHOR.
Use of Website
By using shongcycle.com or placing an order, you agree to these terms and the policies published on this website.
Product Information
We aim to keep product descriptions, prices, images, and availability accurate. Product colours, sizing, accessories, packaging, model details, and specifications may vary slightly due to supplier updates, screen display differences, or batch differences.
Orders and Payment
Orders are subject to acceptance, stock availability, payment confirmation, and fraud or error checks. We may contact you if order details require clarification.
Prices
Prices are displayed on the website and may be updated from time to time. If a clear pricing or listing error occurs, we may correct it and contact the customer before processing the order.
Safe Use
Customers are responsible for using bicycles, bicycle parts, protective gear, and accessories safely and according to product instructions. Assembly, fitting, installation, road conditions, maintenance, and user handling may affect product performance and safety.
Limitation
To the extent permitted by law, SHONG CYCLE SDN. BHD. is not responsible for indirect losses caused by misuse, incorrect assembly or installation, improper handling, normal wear and tear, or circumstances outside our reasonable control.
Contact
For questions about these terms, contact shongcycle@outlook.com.